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Director, Patient Recruitment

Location: Remote within the United States

WHO WE ARE

Inspire is the leading patient data and engagement platform. Our mission to empower patients to come together for information and support throughout their health journey drives everything we do.

WHAT WE NEED

We are seeking a Director, Patient Recruitment to lead Inspire’s patient recruitment efforts across our portfolio of commercial and R&D Solutions. This individual will drive both strategic planning and hands-on-execution, leveraging a combination of outreach channels and data-informed processes to deliver results. The ideal candidate will bring deep expertise end-to-end recruitment strategy – from defining target cohorts and mapping patient funnels to executing multichannel patient recruitment campaigns email, digital marketing, and other targeted tactics.

Responsibilities of the Director, Patient Recruitment

Develop and execute comprehensive recruitment strategies, including cohort identification, funnel development, outreach planning, and campaign performance delivery and optimization.
Bring deep expertise in designing, executing, and optimizing patient recruitment campaigns, with a focus on digital outreach and omnichannel strategies across email, digital ads, community posts, social media, paid media, and partnerships.
Lead the hands-on execution of patient recruitment efforts across Inspire’s commercial and R&D Solutions portfolio.
Partner cross-functionally to ensure timely and effective campaign execution.
Monitor and analyze funnel metrics (e.g., open rates, click-through rates, conversion rates) to assess campaign performance and identify optimization opportunities.
Set success metrics and operational standards for all recruitment commitments made for funded projects, ensuring client expectations are met or exceeded.
Lead retrospective analyses to evaluate recruitment outcomes and apply actionable insights for continuous improvement.
Evaluate and manage partnerships and vendors that support patient recruitment efforts.
Create internal playbooks, tools, and delivery frameworks to optimize patient recruitment performance and execution across teams.
Track and report patient recruitment performance, learnings, and insights to support continuous improvement.
Provide direct support to the Patient Recruitment Solution, including responsibility for financial performance, pricing strategy, forecasting, and margin optimization.
Identify and support opportunities for innovation, scalability, and efficiency within the recruitment capability.

WHAT WE EXPECT

Education – Bachelor’s degree required. Advanced degree in public health, clinical research, healthcare marketing, or related field is preferred.
Experience – Demonstrates 6+ years of experience in patient recruitment strategy within a contract research organization, healthcare marketing, or life sciences company and success in developing strategies and managing projects that drive effective patient recruitment.
Expertise – Brings deep expertise in designing and implementing patient recruitment solutions, with a focus on digital outreach, omnichannel campaign strategies, and data-driven performance optimization. Skilled in developing recruitment funnels, analyzing key metrics (e.g., open rates, click-through rates, conversion rates), and leading retrospectives to drive continuous improvement through actionable insights.
Technical – Brings strong technical expertise across recruitment technology platforms, including audience builder and cohort segmentation tools, email marketing platforms (i.e., Braze), survey tools (i.e., Alchemer, Decipher), and landing page builders, enabling efficient, compliant, and scalable patient recruitment.
Communication – Excels in cross-functional project leadership and leading consultative and deliverable experiences with clients.
Adaptability – Shows flexibility in navigating changing priorities and thrives in a fast-paced environment.
Organizational – Is highly organized with strong attention to detail and capable of managing multiple projects simultaneously.
Team Attributes – Fosters a collaborative and inclusive team environment by building genuine connections, valuing diverse perspectives, demonstrating empathy, and maintaining honest, transparent, and respectful communication, while holding themselves and others accountable to driving meaningful change and contributing to the company’s success.

WHAT YOU CAN EXPECT

COMPENSATION – Competitive salary and bonus
TIME OFF – Flexible Paid Time Off (PTO) policy
OPTIONS – Stock options upon hire
INSURANCE – Multiple health plans along with dental and vision coverage
RETIREMENT – 401(k) plan
REMOTE – Ability to work anywhere in the United States